Analysis Group is one of the largest international economics consulting firms, with more than 1,500 professionals across 15 offices in North America, Europe, and Asia. Since 1981, we have provided expertise in economics, finance, health care analytics, and strategy to top law firms, Fortune Global 500 companies, and government agencies worldwide. Our internal experts, together with our network of affiliated experts from academia, industry, and government, offer our clients exceptional breadth and depth of expertise.
The Network/Voice Engineer’s role is to ensure the stability and integrity of in-house data, voice, video and wireless network services. In addition, the Engineer is responsible for the configuration, installation, monitoring, maintenance, upgrade patching and associated troubleshooting of Analysis Group phone systems and network infrastructures. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training where required.
Essential Job Functions and Responsibilities:
- Deploy company LANs, WANs, and wireless networks, including servers (rack and blade), storage, routers, switches, and other hardware
- Design, implement, maintain and support Analysis Group’s phone system
- Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes
- Monitor performance and troubleshoot problem areas as needed
- Create and maintain documentation as it relates to network configuration, systems, processes, and service records
- Ensure network connectivity of all servers, workstations, telephony equipment, and other network appliances
- Conduct research on network products, services, protocols, and standards to remain abreast of developments in the technology industry
- Maintain asset management, including system component inventory and related documentation and technical specifications information
- Monitor and test network performance and provide network performance statistics and reports
- Participate in managing all network security solutions
- 24x7 On-call rotation, troubleshoot/resolve remotely or onsite as necessary
Qualifications:
- Bachelor’s degree preferred
- Minimum of 5 years of substantive relevant experience required
- An ideal candidate willl have 6-10 years of substantive relevant work experience
- Proven experience and success with LAN, WAN, SD-WAN, WLAN, design, implementation and support
- Experience with Cisco Unified Communications Manager
- Proven experience with Azure network designs; AWS experience is a plus
- Experience with Cisco ISE preferred
- Proven experience with network security principles, and general network management best practices
- Proven technical knowledge of current network hardware, protocols, and Internet standards
- Excellent hardware troubleshooting experience
- Competence with testing tools and procedures for voice and data circuits
- Knowledge of applicable data privacy practices and laws
- Demonstrates excellent verbal and written communications skills.
- Able to conduct research into networking issues and products as required
- Self-motivated and directed, with keen attention to detail
- Proven analytical and problem-solving abilities
- Experience working in a team-oriented, collaborative environment
- Certifications in Cisco, Aruba or VMWare a plus
- Experience with Netskope, or other SASE solutions, is a huge plus
- An inclusive and growth-oriented mindset, strong interpersonal skills, and an ability to work across differences
- To the extent permitted by applicable law, eligible candidates must be authorized to work in the United States, without sponsorship or restriction, now and in the future
Analysis Group embraces equal opportunity. We are committed to building teams that bring a variety of backgrounds, perspectives, and skills, as we believe that a strong and inclusive workforce directly supports our goal of providing the highest-quality work. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other class protected under applicable federal, state, or local law, and we encourage candidates of all backgrounds to apply.
